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So, we cannot ever cancel subscription with you?!

Home Forums General Discussion So, we cannot ever cancel subscription with you?!

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  • #15769
    Enferno
    Participant
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    It permanently saves our payment method and we cannot delete it, unless we add a NEW working payment method? … This is kinda trash to lock someone into your subscriptions forever!

    I deleted it off of my paypal and I better not get charged again. That isn’t fair nor right to do this and it makes me never want to support anyone on patreon again.

    EDIT** Finally figured it out after 35 minutes of searching through the website. For those looking for this:

    You must cancel all memberships first (Don’t ask me the steps as I’ve been going through them and the website for over 30 minutes trying to find this myself). Cancel the memberships and then you’re allowed to delete the payment method.

    #15773
    Terence
    Keymaster
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    Sorry you had that experience on Patreon Enferno. You can definitely cancel. Feel free to reach out to me directly on Patreon (you can message me on there) if you need help with any payment related matters in future.

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