Unity Editor not opening

What to do if your Unity Editor is not opening from Unity Hub?

If you are just starting out, or have been using Unity for a while, you will have come across this reminder that will stop you from accessing your Unity Editor or creating new projects through the Unity Hub.

Trying to open or Add a project will prompt you with this message
Trying to open or Add a project will prompt you with this message

To set up a Unity license may seem confusing and laborious, but through this guide we’ll walk you through the process of setting up your Unity license, ensuring a seamless workflow from the outset.

Check out our short video guide if you want a quick way to fix the issue.

In this article, we will be going through different method’s of acquiring a license:

  1. How to Manage Licenses
    1. Finding licenses through Unity Hub
    2. Finding Serial Keys & licenses through Unity.com
  2. Getting a new license
    1. Get a plan for your team
    2. Get a Unity Student license
  3. Adding a license
    1. Activate with serial number
    2. Activate with license request
    3. Get a free personal license
  4. Conclusion

1. How to Manage Licenses

Getting started, you will need to check your account’s licenses. You should check your licenses to see if you do already have one, or if one is expiring. You can either access that information through the Unity Hub or through Unity’s main website.

We will be using Unity’s website to find out information such as your Serial key number or Organizations. Whereas Unity Hub will be used for it’s directory tools and services in activating the licenses.

a. Finding licenses through Unity Hub

To access your licenses in Unity Hub, click on Manage licenses.

Click on your profile, or the error pop-up's to access the licenses.
Click on your profile, or the error pop-up’s to access the licenses.

b. Finding Serial Keys & licenses through Unity.com

Head to unity.com and sign in. After signing in, go to My Account.

Sign in and head to My Account.
Sign in and head to My Account.

In your account you can check My Seats or Organizations to see any groups that you have been included in. On the left side of your profile, there will be hyperlink to direct you to Manage licenses. Both My Seats and in Manage licenses will be able to show you any Serial Keys that you have.

Profile page's license activation tools.
Profile page’s license activation tools.

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2. Getting a new license

On your Unity Hub’s licenses page, click on Add or Add license to see your main license acquisition options.

Add license
The license page.

When you click on Add license, you will see a list of license options.

License options
License options available.

Skip to 3c. Get a free personal license, if you would like to get a personal license for free and are not a student.

a. Get a plan for your team

This option is for professional use and can be adjusted to Choosing this option will redirect you to Unity’s Pro Plan payment options.

Payment details for Unity Pro
Payment details for Unity Pro

Unity Pro is a plan that can be bought for an Organization, where you can assign Seats to other group members depending on how many seats you have paid for, or a plan that you can buy solo for the listed benefits.

b. Get a Unity Student license

Selecting this option will send you to the Student’s license page.

Student Plans
Student Plans

Select your applicable Unity Student Plan and fill out your particulars and relevant school information. After applying, you should receive an email and Student Plan if your request is accepted.

3. Adding a license

If you plan on:

  1. using Unity with the Personal plan, choose Get a free personal license.
  2. using Unity with other Editor plans, choose Activate with serial number.

Activate with license request is a method for activating a owned Unity Plan license on an computer with no internet connection.

a. Activate with serial number

If you have a Unity Plan or have a Seat in an Organization with a paid Plan included, you should have your license automatically activated. However if it is not, use this option of acquiring your license through the Serial Key number you would receive from your plan. To find the Serial Key number, refer to 1b. Finding Serial Keys & licenses through Unity.com.

Copy your Serial Key number provided and paste it into your Unity Hub.

Unity Hub's Serial Key Activation page.
Unity Hub’s Serial Key Activation page.

After entering the Serial Key and clicking Activate license, you should have your license ready and can access your Unity Editors.

b. Activate with license request

Note that you will need two computers, a Unity plan (Not Personal) and only for computers that do not have internet connection, to use this method. A Personal Plan can be taken as an alternative, even without internet connection.

On your offline computer, select this option and follow Step 1. Create license request.

Instructional steps page.
Instructional steps page.

A Unity_lic.alf file will be downloaded onto your computer. Using a thumb drive, Bluetooth or any file transferring method that can be used without internet connection, transfer this file to another device with internet connection.

After transferring the file, go to Step 2 and visit https://license.unity3d.com/manual to upload the Unity_lic.alf file. Then enter your Serial Key number, refer to 1b. Finding Serial Keys & licenses through Unity.com.

After uploading Unity_lic.alf file.
After uploading Unity_lic.alf file.

Finally, download the new file given, a Unity.ulf file.

Download .ulf file.
Download .ulf file.

Then transfer the .ulf file to your offline computer through any transfer method again. Upload the file through the Unity Hub and Activate the license.

Activate through uploaded .ulf file
Activate through uploaded .ulf file

After clicking Activate, the license with the given Serial Key number will be added to your Unity Hub and you can open your Unity Editor.

c. Get a free personal license

Choosing this option will prompt a confirmation screen. Select Agree and get personal edition license to receive your Personal license.

Unity Personal confirmation prompt.
Unity Personal confirmation prompt.

This license will be automatically added to your Unity Hub and you will be able to access your Unity Editor.

4. Conclusion

And that’s how you manage, get and activate your Unity license. Did this guide solve your issue? If you think we missed something or you need further assistance, tell us in the comments below.

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